Customer Service &
Contact Centre Recruitment
Let us connect you in the right way
Specialists In Customer Service & Contact Centre Recruitment
Your Customer Service and Contact Centre Team are the face and voice of your company. And when it comes to first impressions, you need an A-team!
We can help you find personable front-facing Customer Care Consultants, expert Customer Service Managers, persuasive Outbound Sales Officers, as well as a host of other team members to help hit those sales targets. We’ll find you a Customer Service and Contact Centre Team that love working in a fast-paced environment, while remaining super cool under pressure.
Picking the right person out of a crowd can be time consuming and frustrating - here at Veritas, we believe your sanity is worth saving! We draw on our extensive market knowledge and vast network of professionals, to help you find your ideal Customer Service and Contact Centre candidate, whether it’s a short or long-term hire. Our network relationships are that good that we will connect you with the best candidates in the market - even the best people that aren’t even actively searching for a role!
With a firm commitment to total transparency and authenticity, the team at Veritas are not your usual suspects - we put caring for you and your company’s success at the forefront of everything we do.
Customer Service & Contact Centre Recruitment - Jobs we recruit
- Contact Centre Manager
- Contact Centre Representative
- Customer Care Consultant
- Customer Experience Manager
- Customer Service Coordinator
- Customer Service Manager
- Customer Service Officer
- Customer Service Representative
- Customer Service Team Leader
- Internal Sales Manager
- Internal Sales Officer
- Internal Sales Representative
- Outbound Sales Officer
- Telemarketer / Telesales Specialist
A Track Record Of Success
- 220,000 plus professionals on our database + more on our network
- 8,000 permanent roles
- 3,000 companies worked with
- 12,000 temporary roles
Customer Service & Contact Centre Roles
Testimonials
Our Customer Service & Contact Centre Recruiters
News & Insights
As the year winds down, it’s natural to reflect on the challenges and triumphs we’ve faced...
Welcome to our October Women of the West newsletter! Thanks to all those who have joined us for our recent events
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Why Work With Veritas For Your Customer Service & Contact Centre Hiring Needs?
Integrity At Our Core
We know the work we do impacts you and your business. So when we say we’ll do something, we will. We pride ourselves on being always open, and always honest.
Committed To Client And Candidate Care
Your experience with us matters. And so does your potential new team member’s. That’s why you’ll enjoy the benefits of a dedicated Consultant - one with superior industry connections and extensive experience sourcing the best people in your field.
The Right Fit The First Time
Sourcing talent takes time and yes, money. That’s why it’s important your new team member is fully prepared for the role and stays for the long-term. We extensively vet all candidates - as well as support them post-employment - to ensure just this.
How We Help You Build A Great customer service & contact centre Team
Understanding You
It all starts with our inquisitive minds, seeking to compile a detailed brief aimed at deeply understanding your company and your Customer Service and Contact Centre Team’s place within it. This solid grounding helps us hone in on only the most suitable candidates, saving you time filtering through hundreds of incompatible resumes.
Finding Your Ideal Fit
Aside from tapping into our extensive network of professionals, securing the best candidate involves some serious cross-checking. We’ve got one of the strongest, most progressive vetting processes in the industry to ensure your candidate is role ready – from qualifications, referencing, visa, registration and resume checks, to comprehensive skills and behavioural assessments.
Going The Extra Mile
Once you’ve found the one, you want to keep them. We assist with everything from onboarding to regular check-ins to ensure you’re both happy. Our support doesn’t stop when the role is filled - we aim for more. Many of our relationships have exceeded more than a decade, with our happily placed candidates often becoming long-term clients later in their career.
