Customer Service Representative

Customer Service Representative

Work Type:

Permanent - Full Time

Work Mode:

On-site

Industry:

Call Centre & Customer Service

Location:

Mentone - Victoria 

Salary:

$65,000.00 - $70,000.00 Yearly

Reference:

BH-27641

Are you a customer-focused professional looking for your next opportunity? We are seeking a Customer Service Representative to join a leading global organisation based in Mentone. This is an exciting opportunity to work with a well-established company that values innovation, collaboration, and excellence in customer service. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support.

Key Responsibilities:
• Handling customer enquiries via phone and email in a professional and timely manner
• Processing orders, managing stock availability, and coordinating deliveries
• Resolving customer issues efficiently, ensuring a high level of satisfaction
• Liaising with internal teams, including sales and logistics, to provide seamless service
• Maintaining accurate records and updating the CRM system

About You:
• Previous experience in a customer service or order processing role.
• Strong communication and problem-solving skills.
• Ability to multitask and work collaboratively with internal teams.
• Proficiency in Microsoft Office and experience with SAP
• A positive and customer-focused attitude

What’s on Offer?
• Immediate start available
• Work with a supportive and friendly team
• Convenient Mentone location with on-site parking
• Employee Assistance Program
• FREE Onsite Coffee

Apply Now – Click the link to submit your application or contact Todd Elliott on 03 9535 2111 for a confidential discussion.

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