Customer Service Representative
Job Title:
Work Type:
Permanent - Full Time
Work Mode:
On-site
Industry:
Call Centre & Customer Service
Location:
Mentone - Victoria
Salary:
Reference:
BH-27641
Are you a customer-focused professional looking for your next opportunity? We are seeking a Customer Service Representative to join a leading global organisation based in Mentone. This is an exciting opportunity to work with a well-established company that values innovation, collaboration, and excellence in customer service. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support.
Key Responsibilities:
• Handling customer enquiries via phone and email in a professional and timely manner
• Processing orders, managing stock availability, and coordinating deliveries
• Resolving customer issues efficiently, ensuring a high level of satisfaction
• Liaising with internal teams, including sales and logistics, to provide seamless service
• Maintaining accurate records and updating the CRM system
About You:
• Previous experience in a customer service or order processing role.
• Strong communication and problem-solving skills.
• Ability to multitask and work collaboratively with internal teams.
• Proficiency in Microsoft Office and experience with SAP
• A positive and customer-focused attitude
What’s on Offer?
• Immediate start available
• Work with a supportive and friendly team
• Convenient Mentone location with on-site parking
• Employee Assistance Program
• FREE Onsite Coffee
Apply Now – Click the link to submit your application or contact Todd Elliott on 03 9535 2111 for a confidential discussion.